Copy and send us this content if you wish to cancel the contract:

— Return your order to the warehouse address: Pop In The Doll Shop Returns, Van Salmstraat 54, 5281 RN Boxtel, The Netherlands,

— Notify us at [email protected]:

— I hereby give notice that I cancel my contract of sale of the following goods,

— Order number [*], ordered on[*]/received on [*],

— Name of consumer(s),

— Address of consumer(s),

— Signature of consumer(s) [if this form is notified on paper],

— Date

[*] Complete as appropriate

phone +31 (0) 202 444 808

Sometimes you just don't want to keep an item, and we understand that. If you've changed your mind and want to cancel your order, we ask that you contact us and return the item in its original packaging with the security ties unbroken within 14 days.
 
Unfortunately, we aren't able to cover the cost of returning unwanted items, so the postage cost of returning these items is your responsibility. Please ensure that you obtain proof of posting as items being returned are your responsibility until they reach our warehouse.
 
Once the item has been received and inspected by our team, you will be notified that your refund has been issued. Please note the item must be returned with the original packaging, as new, unused, and free of defects.
 
If you cancel your order before the items are shipped out a refund will be issued right away.

In the unlikely event that you receive an item that is damaged or faulty, we can offer a full refund within 14 days of you receiving your order. We simply require photographic evidence of the damaged/faulty item with an order number. You can email this to us.

Once the item has been received and inspected by our team, you will be notified that a refund has been issued. Feel free to order another item or the same item again from our website.